Maybe your reselling business has outgrown the username you picked on day one. Maybe you cringe every time you see it. Maybe you're rebranding and want a consistent name across all your selling platforms.
Whatever the reason, changing your username isn't as simple as it should be. Every platform handles it differently — some let you change it whenever you want, one won't let you change it at all, and one gives you just two chances in your account's entire lifetime.
Here's exactly how to do it on each platform, what to watch out for, and what you need to do before you start.
Before You Change Anything
Before you update your username on a single platform, do two things:
-
Pick your new name first. Check if it's available across every platform you sell on. There's no point changing your Poshmark username to "vintagevaultco" if it's already taken on Mercari.
-
Know the rules. Each platform has different character limits and formatting requirements. A name with underscores works on some platforms but not others. Check our username rules guide so your new name works everywhere.
eBay
Changing your eBay username is the most straightforward process of any platform.
How to do it:
- Go to Account Settings (click "Hi!" in the upper left on desktop)
- Click Personal Information
- Find Username and click "Edit"
- Enter your new username and click Save
The details:
- Limit: Once every 30 days, no lifetime cap
- Where: Desktop or mobile app (desktop recommended)
- Old username: Reserved for 30 days so nobody else can claim it
- Heads up: A changed-username icon appears next to your name for 30 days to alert buyers
Everything transfers automatically — your feedback score, listings, sales history, and all account information move to the new username. eBay handles this well.
Poshmark
Changing your Poshmark username is the highest-stakes change on this list. You get very few chances, so make it count.
How to do it:
- Log into poshmark.com (this cannot be done in the app)
- Click your profile icon, then Account Settings
- Click "Change" next to your username
- Verify your identity via SMS code sent to your registered phone
- Enter your new username and click Done
The details:
- Limit: 2 changes total — ever. Your initial signup counts as the first, so you effectively get one rebrand.
- Where: Website only, not the mobile app
- Old username: Likely released for others to claim
- Heads up: Past @mentions of your old username in comments won't update — they become dead links
Your closet, followers, listings, and reviews all stay intact. But with only one real chance to change it, take your time choosing. With 80+ million Poshmark users, the best Poshmark usernames go fast. Search for availability before you commit.
Depop
Changing your Depop username is simple, but you can only do it from the app.
How to do it:
- Open the Depop app
- Tap "My Depop" (your profile)
- Go to Settings, then Profile
- Tap Username
- Enter your new username and save
The details:
- Limit: No lifetime cap, but a 30-day cooldown between changes
- Where: Mobile app only, not the website
- Old username: Not documented whether it's released or reserved
- Heads up: Depop has the strictest format rules — lowercase letters and numbers only, no underscores, hyphens, or special characters
Double-check the spelling before you save. Your followers, listings, reviews, and transaction history all stay tied to your account.
Etsy
Etsy is the one platform where you need to understand the difference between two things: your account username and your shop name.
Account Username
Your Etsy account username cannot be changed. It's set at account creation and is permanent. It appears in your profile URL (etsy.com/people/username) and next to reviews you leave. The only way to get a different one is to create an entirely new Etsy account — which means starting over with zero reviews and followers.
This is why choosing your Etsy username carefully from the start matters more than on any other platform.
Shop Name
Your Etsy shop name (what appears in your shop URL) can be changed, with some limits.
How to do it:
- Go to Shop Manager on the web
- Click Settings, then Info & Appearance
- Click on your shop name
- Enter your new name and click Save
The details:
- Limit: 5 self-service changes. After that, you need to contact Etsy Support for additional changes.
- Where: Web only (Shop Manager)
- Old shop name: Reserved permanently — no other seller can ever use any of your current or previous shop names
- Heads up: A name-change icon appears on your shop for 45 days
The good news: your old shop URL automatically redirects to your new one, so existing links and bookmarks keep working. All listings, reviews, and followers are preserved.
Grailed
Grailed makes username changes easy — almost too easy.
How to do it:
- Go to grailed.com (web only)
- Click My Account, then Settings
- Find the username field
- Type your new username — it auto-saves when you click away
The details:
- Limit: No documented limit or cooldown
- Where: Web browser only
- Old username: Not documented whether it's released or reserved
- Heads up: There's no confirmation step. The change auto-saves the moment you click outside the field, so be careful what you type.
Grailed is the least documented platform for username policies. If you're selling on Grailed, test your new name before committing by checking that it meets any undocumented character restrictions.
Vinted
Changing your Vinted username has one important requirement: you can't have any active orders.
How to do it:
- Go to your profile, then Settings
- Open Profile Details
- Select Change Username
- Enter your new username and save
If the self-service option isn't available in your region, contact Vinted support through the help center and provide your top three preferred usernames ranked in order.
The details:
- Limit: No documented lifetime cap, but a 30-day cooldown between changes
- Where: Settings (app or web), or via support
- Old username: Released — someone else can claim it immediately
- Heads up: You cannot change your username while you have ongoing orders as either a buyer or seller. Complete all transactions first.
Your followers, ratings, and transaction history are preserved. After the change, you'll need to log in with your new username or email — the old one won't work anymore.
Mercari
Changing your Mercari username is straightforward and has the fewest restrictions of any platform, aside from one: no pending transactions.
How to do it:
- Go to My Page
- Tap Settings, then My Profile
- Tap your current username
- Edit it and save
The details:
- Limit: No documented limit or cooldown
- Where: App or web
- Old username: Not documented whether it's released or reserved
- Heads up: You cannot change your username while you have pending transactions. Complete all active orders first.
Remember that Mercari usernames must be lowercase only, 6 to 20 characters, and can include hyphens, underscores, and periods (but not at the start or end).
Quick Reference
| Platform | Where | Limit | Cooldown | Old Name |
|---|---|---|---|---|
| eBay | Desktop or app | Unlimited | 30 days | Reserved 30 days |
| Poshmark | Website only | 2 lifetime | None | Likely released |
| Depop | App only | Unlimited | 30 days | Unknown |
| Etsy (username) | Cannot change | N/A | N/A | N/A |
| Etsy (shop name) | Web only | 5 self-service | None | Reserved forever |
| Grailed | Web only | No documented limit | None | Unknown |
| Vinted | Settings or support | No documented limit | 30 days | Released |
| Mercari | App or web | No documented limit | None | Unknown |
The Smart Way to Rebrand
If you're changing your username across multiple platforms, do it in this order:
- Start with Poshmark — you only get one chance, so lock this in first
- Then Etsy — shop name changes are limited to 5, so go second
- Then eBay, Depop, and Vinted — these have 30-day cooldowns, so start the clock
- Finish with Grailed and Mercari — no cooldowns, change anytime
Before any of that, check your new username's availability across all platforms. Changing your name on four platforms only to find it's taken on the fifth is the exact problem you're trying to avoid.
Need help picking a new name? Start with our guide to choosing the right username for your reselling brand. If your first choice is taken, we've got strategies for finding an available alternative.